We understand now more than ever that, sometimes, plans change. If you cancel outside 30 days, we will provide a full refund less $50 administration fee and credit card merchant fees (if you have chosen to settle your deposit by credit card).
Within 30 days of arrival, all monies are forfeited. However, if with the current COVID-19 pandemic and after medical advice governments decide to apply quarantine conditions or close country or state borders and prohibit you from travelling within 30 days of travel, we would invite you to immerse yourself in our Top End landscape, and join our Wild Bush Luxury experience at Bamurru Plains another time that suits your schedule or provide you with a full refund.
The only caveat comes with cancellation fees imposed by third party operators at short notice. Most are very accommodating, particularly in the current climate, but we are not in the position to absorb costs if suppliers, like air charters or Kakadu cruise companies, do not extend full refunds.
We’re here if you need us. We’re only a call or email away.
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